Returns & Exchanges
At Hopscotch Children's Store, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with tags attached. If the fit isn't perfect or you've changed your mind, we are here to make the exchange or refund process as simple as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the unwashed and unworn clothing back into its original packaging, ensuring all designer tags and labels remain securely attached.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Drop Off & Refund
Hand your package to the designated courier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing