Frequently Asked Questions
Everything you need to know about shopping at Hopscotch Children's Store.
How do I know which size to buy for my child?
We provide a detailed size guide on each product page that includes measurements for height and weight. Since children grow quickly, we generally recommend sizing up if your child is between sizes.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner for a special event.
Are your fabrics safe for sensitive skin?
Yes, we prioritize natural fibers like organic cotton and bamboo. All our garments are tested to be free from harmful chemicals and dyes to ensure they are gentle on your child's delicate skin.
Do you offer international shipping?
Currently, Hopscotch Children's Store ships to over 50 countries worldwide. Shipping rates and delivery times vary by location and will be calculated during the checkout process.
How should I care for Hopscotch garments to make them last?
To keep our clothes looking their best, we recommend machine washing on a cold, gentle cycle and tumbling dry on low heat. Avoid bleach and harsh detergents to preserve fabric softness and color.